Shipping Policy

Upon payment received, under the normal circumstances, we will ship the order item(s) within 3 working days subject to stock availability via courier service (within Malaysia) or registered post (outside Malaysia).

Products become out of stock after your order is completed or a case of any delivery delay, you will be notified via e-mail .Products ordered together may not necessary be shipped together.

Our working days: Monday - Friday

Saturday, Sunday & Public Holidays: No shipping

Shipping Rate

  1. For West Malaysia (WM) reach within 1-3 working days after sending;  Rural areas 2-5 working days after sending)
    • First kg RM8.00, RM2.00/kg after that 
  2. For East Malaysia (EM) reach within 1-3 working days after sending;  Rural areas 2-5 working days after sending)
    • First kg RM20.00, RM8.00/kg after that 

Missing Item, Damaged in Transit or Dead on Arrival
Please ensure you open your parcel, check all items are included and are undamaged, and any electrical items or battery operated items are working and in good order on receipt. Claims for missing or damaged items can not be accepted after 7 days of receipt.